The primary use of a copier has changed drastically in the last few decades. While it’s primary function is still producing hard copies of documents, it seems that the scanner is getting a lot more attention with the advent of document management, paperless billing, digital signatures, and the like.
We spend the majority of our time on installations working on the scanning function of a copier because so many different features are being built in to standard copier models. Scan to email, scan to network, and scan to USB are now primary functions in the life of most copiers.
One problem that occurs on a regular basis is in the ability of the copier to utilize a network – whether it’s wired or wireless. Of course, when something goes wrong, most assume that it is the result of the copier malfunctioning. That is not always the case.
In fact, most scanning functions are reliant on a strong network connection and exact configuration settings. Sometimes, turning the copier off and back on is enough to communicate a network or configuration change allowing the scanning functions to work properly.
Having the ability to scan a document and transfer it directly to a digital source of transmission is huge in today’s world. A simple scan and print document is becoming more and more rare. It’s critical to keep all components of the network configuration in tip top shape in order to keep business running smoothly.