What do you look for in a service agreement? That probably depends on your copy volume and your per image rates. However, both cases should have you negotiating a fair service agreement that will cover everything required. The only things that your service contract will likely not include are paper and possibly lesser consumables, such as staples. Everything else should be covered, including:

  • Drums
  • Toner
  • Wearable Parts

If a service agreement does not include these things, run the other direction. Many business owners assume that they are paying for everything in their service agreement, and when they are hit with an unwelcome expense, they find out otherwise. The thing to understand about leasing is that you are signing a contract, so you want to check to make sure nothing is out of place before you sign. If you get a bad vibe from a company, look for another. There are too many hardworking companies that deserve your business.

To learn more about service contracts, give someone at CopierBoston.com a call. We have the expertise to arm our customers with knowledge to prevent sub-par leasing companies from taking advantage of people.