There may come a time when your copier is working just fine, when you get a call from your copier leasing company. They inform you that your copier has been discontinued and you should consider getting a new one. Here is what to do if your copier is discontinued.
Copier manufacturers always want their newest machines out in the world. They want the old ones to go away and get as much new technology out as possible. Fortunately, all copier manufacturers are required by law to keep parts in the pipeline for 5 years following discontinuation. However, they will cut off service quickly after those 5 years expire.
This gives copier sales people a chance to try and squeeze some money out of you. They will probably call you up and suggest that you upgrade to a new machine for a minimal monthly price increase. It may sound convincing, because they will make it sound like you won’t be able to get good service on your discontinued machine anymore.
This is why it’s so important to know that copier manufactures have to keep parts around for another 5 years. Regardless of what the salesperson may say, it will still be possible to get service on your machine in the future.
It is important to find out as much as you can about your copier. If the model truly was discontinued seven years ago then it might be the better deal. You just have to look at when the copier was discontinued and think about the length of your lease.
If you have more questions about what to do if your copier is discontinued then give us a call at Greely Copier. We would be more than happy to help you with all your copier leasing needs.