Fixing a Paper Jam

It’s annoying, but if you work around office machines then you will experience a paper jam at some point. They are an unfortunate part of working with office machines that we have not been able to fully fix. However, they are easy problems to fix as long as you know what you are doing. Fixing a paper jam doesn’t have to be stressful.

The important thing to remember right away is to stay calm. We know that you may be doing something for a big project that needs to be completed as soon as possible, but anger won’t solve anything. If you are not careful then you could accidentally do more damage to your machine and make things even worse for yourself.

Follow these steps to fix a paper jam all on your own.

  1. Locate the source of the jam. This will usually be in the paper tray. If you are unable to find the source of the jam in the paper tray then you may need to open the copier.
  2. Gently remove the paper causing the jam. Make sure to not yank or pull aggressively on the paper. This can cause something to break inside the copier and only cause more problems.
  3. Remove any extra scraps. Double check for any small scraps that may be left behind. These could cause issues later.
  4. Run a cleaning program. This is not necessary but will help to remove tiny pieces of paper and dust from the brushes.

If you follow these steps and are still experiencing issues then you may have a bigger problem on your hand. Either talk with your copier manager or reach out to your copier leasing company for more help.